Refund policy

We accept returns within 14 days of delivery.

To be eligible for a return, items must be unused, in their original packaging, and in resellable condition.

Customers are responsible for return shipping costs.

Once we receive and inspect the returned item, refunds will be processed within 5 business days to the original payment method.

Please note that original shipping fees are non-refundable.

If you received a damaged or defective item, please contact us within 48 hours of delivery.

Final sale items are not refundable.

For any questions regarding returns or refunds, please contact us at:

petvibea@gmail.com

Thank you for shopping with PetVibe.